Respecting and protecting the privacy and personal data of our customers is of great importance to the Company and its related companies (including all subsidiaries and affiliates) (collectively, "we"). This Privacy Policy will help you understand how we collect, use and protect your personal data when you interact with us. In this Privacy Policy, the term "personal data" means any data that directly or indirectly relates to you, can be used to identify you, and is in a form that can be accessed or processed.
By browsing any website owned and operated by us ( www.pipemoment.com , our “Website”), or providing us with your personal data through other means (including calling our enquiry hotline, or by applying for or using services such as member promotions), you acknowledge and agree that we will collect, use, store and disclose your personal data in accordance with this Privacy Policy (as amended from time to time). This Privacy Policy forms part of our Terms of Service.
We will review this Privacy Policy regularly and may revise it by updating this page. Your continued use of our services after this Privacy Policy has been modified will constitute your consent to the revised Privacy Policy. Therefore, please visit this page regularly to obtain the latest information.
Your Personal Data and How We Use It We collect, use and store your personal data in order to provide you with various services online and to create a personalized shopping experience. These operations may be carried out through our website or other means. We always keep your personal data confidential in accordance with this Privacy Policy and use it only for the purposes described in this Privacy Policy.
We collect your personal data for the following purposes and uses:
If you do not have an account, you can browse our website as a guest.
When you register for a website account, we may need you to provide some personal information (such as name and contact information) so that you can enjoy the functions and services of registered users (such as receiving member promotion emails or responding to your inquiries) and participate in our member promotion activities.
We only collect the information necessary to fulfill the relevant order (such as name, contact details and payment/credit card information). If you log in through social networking features and agree to share information such as your interests, hobbies, social media links, etc., we will also collect relevant data.
You may need to provide us with personal data when you apply for or use our services at partner merchants, submit feedback (such as questionnaires), or participate in member promotion activities.
You may connect to our Website using social network login information. These services will authenticate your identity and provide the option to share some personal data with us (such as name and email address) in order to complete the website registration. These services may also allow you to share information about your activities on our Website on your personal social network page.
We use your personal data for the following purposes (collectively, the “Related Purposes”):
To provide you with our services (including assessing your application, administering the services, responding to your questions, providing product recommendations, maintaining a shopping cart, assessing membership applications, issuing membership cards, participating in promotions, and fulfilling orders, such as verifying information, conducting security checks and processing payments).
Send direct marketing messages.
Match your profile with data you provide through other means.
Analyze trends, usage and shopping behavior (on an individual or aggregate level) to help us optimize our services to meet customer needs. To do this, we may use data such as your gender, age, interests, location, website usage and shopping habits.
Other things you should know about your personal data
If you do not provide us with your personal data, we may not be able to provide you with certain services and features.
Unless otherwise required by law or specifically permitted by law (in order to protect our interests), (a) we will only retain your personal data for as long as it is necessary to achieve the relevant purpose, and (b) if you choose to cancel your account with us, we will delete the personal data we store about you as soon as reasonably practicable. (c) if you choose to cancel your account with us, or terminate your use of the social networking features, we will cause the third party to delete the data held by them.
You may provide us with personal information of third parties from time to time (for example, to obtain offers from us). You agree that before you provide the personal information of a third party, you have obtained the consent of the relevant third party to provide us with such information (for collection, use, storage and disclosure in accordance with this Privacy Policy).
Collection of Anonymous Data In addition, we may collect certain anonymous data that does not identify you personally to generate statistical data about website usage:
We automatically collect information about your visit to the website in order to provide services, count server usage, and better serve your needs. This may include, but is not limited to, your browser type and version, operating system, IP address, or device identifier.
We may track your visits across devices using unique identifiers in order to record your activities as a single user.
Disclosure of your personal data We strictly abide by the Personal Data (Privacy) Ordinance (the personal information protection law applicable to Hong Kong). We will keep your personal data confidential, but may disclose your personal data to the following parties (these parties may be located outside the Hong Kong Special Administrative Region and use your personal data outside the territory):
In order to provide better services, we may disclose your personal data to (a) our affiliates and subsidiaries, (b) companies that work on our behalf or with us, and (c) service providers who provide website functionality, provided that they are subject to confidentiality and privacy obligations comparable to those in this Privacy Policy.
We may disclose your personal data to financial institutions, credit card issuers, credit reference agencies or collection agencies in order to establish and support payment facilities.
We may disclose your personal data to relevant parties where required by law or contract, or to protect our interests (to the extent permitted by law).
We will not disclose your personal data to any other third party unless we have your explicit consent. We may from time to time provide anonymous aggregated data to third parties which may contain your personal data but will not allow the third party to identify you.
This Privacy Policy applies to us and this website and does not apply to third parties (including third-party websites). Please check their privacy policies before providing your personal information to third parties (whether through this website or not). We are not responsible for the use or disclosure of your personal information by third parties.
How to review and update your personal information You can review, verify or update your personal information in your member account.
If you believe that your personal information has been collected, used or disclosed in violation of this Privacy Policy or applicable laws, you may contact the Privacy Officer to make a report (see "Our Contact Information" for details). Please provide the following information (if applicable) when making a report:
The specific details of the privacy policy or law that you believe has been violated.
Screenshots of relevant web pages.
Your valid email address and/or contact phone number.
We may contact you for further information and will respond within 15 days of receiving your request.
Our Contact Information If you have any questions about this Privacy Policy or to exercise your rights, please contact us:
sservice@pipemoment.com
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By entering, you agree to our Terms of Service.
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